We get that shopping online can be tricky, especially when shopping for custom scented products. If for some reason you don’t absolutely love your candles, you have 30 days to send the unburned candles back to us.

To process the return, please email us at sapphicflames@gmail.com with your order number and reason for the return. If you’d like to exchange a candle from your order, please email us with your desired candle scent + color; we would be happy to exchange an unburned candle if you change your mind!

We want you to be 100% satisfied with your order, but we get that life happens. Please reach out to us so we can ensure that your custom candle creation process is entirely seamless, and most importantly, fun!